Privacy Statement
What information do we collect?
We collect information from you when you place an order, subscribe to our newsletter, fill out a form or email a request or inquiry.
When ordering or registering on our site, as appropriate, you may be asked to enter you're: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
Google; as a third party vendor, uses cookies to serve ads on your site. Google's use of the DART cookie enables it to serve ads to your users based on their visit to your sites and other sites on the Internet. Users may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy..
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you) - To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs) - To process transactions
Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested. - To send periodic emails
The email address you provide for order processing, will only be used to send you information and updates pertaining to your order. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order
We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.
Do we use cookies?
Yes (Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information
We use cookies to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders by contacting customer service.
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.?
PAYMENT:
Ace Power Products accepts credit cards, wire transfers, and checks for purchases. Written purchase orders are accepted from government agencies, including federal, state and municipalities.
WARRANTY:
All of our products are OEM brand new and covered by a full manufacturer's warranty. This warranty varies by manufacturer, and the warranty documents are available. Any products that fail within the manufacturer's warranty period, which products will be replaced in accordance with the manufacturer's warranty.
RETURNS:
As soon as the returned merchandise is received and the condition of the product is verified, the proper credit will be issued. Sorry, we cannot refund shipping charges and a 30% restocking fee will be deducted from the credit. The restocking fee also applies to "Refused" shipments. All returns must be sent back to us shipping prepaid. However, if the error is ours the restocking fee will not apply and shipping charges will gladly be refunded. Further return instructions, including return address, will be on your sales receipt which will be sent to you via Postal Mail or included with your order. We do not accept returns of electrical items. First call 954-862-2235 for a Return Authorization Number: Please label return box with your order number! Return Address: Ace Power Products, LLC 9000 Sheridan St. Suite #120 Pembroke Pines, FL 33024.
Online Privacy Policy Only
This online privacy policy applies only to information collected through our website and not to information collected offline.
Your Consent
By using our site, you consent to our website's privacy policy.
Changes to our Privacy Policy:
If we decide to change our privacy policy, we will post those changes on this page.
This policy was last modified on 04/30/2010
Contacting Us:
If there are any questions regarding this privacy policy you may contact us using the information below.
www.acepowerparts.com
9000 Sheridan St. Suite #120
Pembroke Pines, FL 33024
USA parts@acepowerparts.com
954-862-2235